Privacy Policy

Privacy Policy and Disclosure Art. 13 GDPR 679/2016:
This Privacy Policy is intended to explain the methods and purposes of the processing of personal data carried out by the company ROCOCO RESTAURANT LTD As the data controller of the site https://new.ristoranterococo.com/ And related services. The company ROCOCO RESTAURANT LTD respects the privacy of every user who visits the Site and uses the Services. The Policy does not apply to third-party sites accessible through links on the Owner's Site. Processing of Users' personal data is done in full compliance with Regulation (EU) 2016/679.

  1. Identity and contact details of the data controller

The data controller is the company ROCOCO RESTAURANT LTD based in Piazza Ducale, 3 Vigevano - 27029 - (PV) 
VAT | TAX CODE. 
02565400187 
email: info@ristoranterococo.com 

  1. Categories of personal data processed

The Controller may process the following categories of personal data of Users:

  • data communicated by the user: identification and contact data (mainly first name, last name, telephone and e-mail contacts) entered voluntarily by the user when filling in the data request form ; the optional, explicit and voluntary sending of messages to the contact addresses of the Owner, as well as the completion and submission of any forms on the site, involve the acquisition of the sender's contact data, necessary to respond, as well as all personal data included in the communications; if necessary, specific information is published in the web pages prepared for the provision of different services and different purposes.

  • navigation data: the computer systems and software procedures used to operate this site acquire, in the course of their normal operation, some personal data whose transmission is implicit in the use of Internet communication protocols.

This category of data includes IP addresses or domain names of computers and terminals used by users, the addresses in URI/URL (Uniform Resource Identifier/Locator) notation of the requested resources, the time of the request, the method used in submitting the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response given by the server (successful, error, etc.) and other parameters related to the user's operating system and computer environment. These data, which are necessary for the use of web services, are also processed for the purpose of:

  • Obtain statistical information on the use of services (most visited pages, number of visitors by time slot or daily, geographical areas of origin, etc.);
  • Monitor the proper functioning of the services offered.
  • Cookies and other tracking systems: please refer to the cookie policy in the appropriate section

  1. Purposes and legal bases of personal data processing

The Owner processes user data to enable navigation of its site and to be able to respond to any requests voluntarily sent by the user. Any further processing takes place only on the basis of legal obligations and on the basis of legitimate interest. Explicit consent provided by the User to the Data Controller is required for any other processing purposes. In particular, ROCOCO RESTAURANT LTD Collects and processes Users' personal data for the following purposes:

  1. Purposes strictly related and instrumental to administrative-accounting management;
  2. Purposes related to the expected legal and fiscal obligations provided for by laws, regulations, EU regulations, as well as provisions issued by Authorities and Supervisory and Control Bodies;
  3. Allow the user to navigate the site;
  4. Respond to User requests submitted through the Site;
  5. Enable users to use the services on the site;
  6. Improve the presentation, features, and functionality of the Site and Services.

 

  1. Data retention times

The personal data processed by ROCOCO RESTAURANT LTD based on the User's consent will be kept for the time strictly necessary to achieve the purposes for which they were originally collected and, in any case, will no longer be processed following any revocation of the consent given. Where the processing of personal data, on the other hand, should take place in fulfillment of legal, tax or judicial obligations, the data may be retained up to a maximum of ten (10) years. Browsing data do not persist for more than seven days and are deleted immediately after their aggregation (subject to any need for the investigation of crimes by the Judicial Authority).

  1. Conveyance and mode of treatment

The provision of data such as last name/first name/phone contact/address/email is mandatory in order to respond to requests voluntarily submitted by the User. All personal data will be processed through the use of paper and computerized means. The Data Controller has taken all necessary appropriate technical and organizational measures to ensure a high level of security in order to minimize the risks of destruction or loss, even accidental, of the data themselves, of unauthorized access or processing that is not permitted or not in accordance with the purposes set out in this document, based on Articles 24, 25 and 32 of the GDPR. However, since it is not possible to guarantee that the measures taken for the security of the Site and data transmission are such as to exclude any risk of unauthorized access or data leakage, we urge you to ensure that your computer is equipped with up-to-date antivirus software for networked data protection and that your Internet service provider has in turn taken appropriate measures for the security of data transmission.

  1. Recipients of personal data - Communication and dissemination of personal data

The personal data processed will be subject to communication to well-defined parties. On the basis of the roles and work duties performed, internal and external personnel are entitled to the processing within the limits of their competence and in accordance with the instructions given to them by the Data Controller. The same data may be communicated to the legitimized subjects appointed as Data Processors.

  1. Transfer abroad of personal data 

the Data Controller does not transfer personal data to third countries; however, it reserves the possibility to use cloud services and in that case the service providers will be selected among those who provide adequate guarantees, as provided by Article 46 GDPR 679/16.

  1. Processing of personal data of minors

Use of the Site and Services is restricted to Users of legal age only. ROCOCO RESTAURANT LTD Does not process personal data of minors.

  1. Rights of the Interested Party

The Data Controller can be freely contacted for any inquiries pertaining to this Policy by writing to info@ristoranterococo.com . Users may, at any time, exercise their rights under Articles 15/16/17/18/20/21 of GDPR 679/16. The aforementioned rights may be exercised by sending an appropriate request to the Data Controller through the contact channels indicated in this notice.

  1. Cookie Policy

For the use of cookies, please refer to the appropriate "Cookie Policy" section where an appropriate disclosure is made.

  1. Links to third-party sites

ROCOCO RESTAURANT LTD cannot under any circumstances be held responsible for processing carried out through or in relation to such third-party sites. Users are therefore urged to pay the utmost attention in this regard, taking note of the terms of use and privacy and cookie policies published on the portals visited.

  1. Changes and updates

This Policy is updated and applicable as of 25/05/2018. Any further changes will be communicated to Users by such means and at such times as Holder deems appropriate, particularly by posting on the Site.

Social Media Policy

The company ROCOCO RESTAURANT LTD  having its registered office in Piazza Ducale, 3 Vigevano - 27029 - (PV)  VAT | TAX CODE. 02565400187 - Owner of the processing of your personal data, refers you to this Social Media Policy. In connection with the aforementioned processing, the Owner provides, among other things, the following information.

The present Social Media Policy ("Social Media Policy") is to be understood as an attachment to the Privacy Policy & Cookie Policy document that can be consulted, in a separate document at the internet address https://new.ristoranterococo.com/ .

Said Social Media Policy is intended to describe the rules of conduct that users should observe when using the website and spaces activated by the company ROCOCO RESTAURANT LTD On social technology platforms.

Purpose

ROCOCO RESTAURANT LTD uses the website and the social technology platforms below ("Social Media") for general interest purposes to communicate with users through the network, provide access to services provided and promote its activities. Social pages/channels are also used by the Owner to encourage participation, discussion, and dialogue with users in a transparent and sharing perspective.

Contents

The ROCOCO RESTAURANT LTD offers gateways to
https://www.facebook.com/Rococo-687490287937418/
https://www.instagram.com/ristoranterococo/?hl=it
said services, provide comment areas, message boards, and public forums. Content is posted by users and may include: communications about the activities and services provided by the Owner, information about ongoing projects, social initiatives, images, and videos related to events organized by the Owner itself. On the various pages/channels of said platforms, services for responding to requests for information and assistance are activated. Comments, questions, criticisms, and suggestions posed by users are also collected.

By using Social Media, the user accepts the fact that the data posted (including text, images, videos) are freely visible to everyone and, therefore, the Owner cannot guarantee the "Privacy" of the same.

Comments and responses on Social Media

The objective of the Owner's proposed Social Media services, in addition to making itself present as another communication channel on the network, is to respond to requests received publicly on the pages/channels, forward them to the relevant structures of the same in order to respond in a relevant manner. The response time may vary depending on the type of request.

Risk Warnings.

Users are cautioned to consider with the necessary care whether or not to include personal data, (including e-mail address, cell phone number), in their posts that may reveal, even indirectly, their identity. The same caution applies especially to data considered to be of a sensitive nature. It is also necessary, to consider the advisability of publishing audio, photographic and videographic material that would allow people to be identified without having asked them for their consent to the processing of such data. Attention must also be paid to the possibility of including in one's postings data that may reveal, even indirectly, the identity of third parties. Be warned that data and interventions on the can be publicly visible and consultable by any network user accessing the site or by the Social Media, indexed and also findable by general search engines (Google, Yahoo, etc.).

Rules of use

The various pages of the society ROCOCO RESTAURANT LTD present on the various Social Media can be freely followed by all users of the network, without seeking any permission from the Holder; for this reason ROCOCO RESTAURANT LTD recommends exercising caution about the disclosure of personal information when using said platforms. The terms of use and Privacy policies applicable to each Social Media are posted on the respective sites and govern the information provided by the user. The Owner does not perform any form of control over the use of personal information disclosed in a public forum, comment area, making the user of the platform solely responsible for any disclosure. The Holder hopes that all participants in social life will express their opinions with fairness and measure; therefore, insults and vulgarity will not be tolerated. ROCOCO RESTAURANT LTD reserves the right to report turpil, insults, threats, and attitudes that may invoke violence to Social Media managers.

Privacy and processing of personal data

Please note that the processing of users' personal data will respond to the policies in use on the platforms used. Privacy in Social Media is guaranteed to the extent that the user is aware of how they are using the platform, the service, and its potential. It follows that the information generated will actually be shared "voluntarily" by users who therefore, cannot complain about any possible violation of their personal sphere. Article 21 of the Italian Constitution protects the freedom of manifestation of thought, putting in place certain limits. Among these, little respected, is that relating to the reputation of others. When a judgment is made against a user, in fact, it is useful to remember that in the use of "too strong or colorful" expressions the author could be called to answer for the crime of defamation. Everyone has the right to intervene and express his or her free opinion.

Any personal data posted by users are processed by ROCOCO RESTAURANT LTD in compliance with the regulations set forth in Regulation (EU) 2016/679 and the provisions (with particular reference to the purposes and methods of data processing) in the Privacy Policy & Cookie Policy published on the website of ROCOCO RESTAURANT LTD and which the user is required to review before the Social Media Policy.Personal data also are posted spontaneously by users, and the processing of the same by the Owner is carried out solely to carry out said services.

The data controller is the company ROCOCO RESTAURANT LTD headquartered in Piazza Ducale, 3 Vigevano - 27029 - (PV)  - VAT | TAX CODE. 02565400187 - info@ristoranterococo.com  and further information regarding the processing and communication of data provided directly or otherwise acquired may be requested from the Data Processor. This notice, of course, does not exclude that other information may also be conferred orally.

Ducal Square, 3 

Vigevano - 27029 - (Pv)

Tel. 0381-454261 info@ristoranterococo.com